INTERACTION PLATFORM
A safe environment for personalized consulting

EXPERIENCE
Human closeness for trusting customer relationships

PERFORMANCE
Sustainable NPS and secure transactions

SECURE SPACES FOR DIGITAL CUSTOMER ENGAGEMENT

Digitalization and AI-powered processes are fundamentally changing the way we interact with customers and citizens. Consumers now expect personalized advice in real time, tailored offers, and round-the-clock access to services.

SYNCPILOT creates secure environments for digital and AI-powered customer interactions that meet these expectations.

We offer digital industry solutions that enable companies to securely and seamlessly manage customer relationships and contracts in compliance with legal requirements, regardless of time or location.

Since 2015, we have transformed consultation-intensive contract negotiations and services for the public, energy, finance, healthcare, insurance, mobility, retail, social insurance, and telecommunications sectors.

A STRONG
PARTNERSHIP

LIVE CONTRACT is premium certified as an SAP endorsed app for operation on the SAP Business Technology Platform.

More about SAP INTEGRATION CERTIFICATION

ORCHESTRATION AT THE HIGHEST LEVEL

Highly integrated interaction experience platforms are a key factor in achieving profitable customer-centricity.

SYNCPILOT’s innovative solutions integrate customer experiences with internal processes, connecting industries with their respective segments.

The SYNCPILOT software architecture seamlessly and in real time orchestrates data flows between heterogeneous systems, such as sales, backend, and archive. Seamless integration optimizes information flow across departments and industries. The result is a measurable improvement in key performance indicators and sustained excellence in digital customer relationships.

PROVEN IN VARIOUS INDUSTRIES

LIVE CONTRACT supports companies in virtual consulting situations, giving them a powerful application for interactions that close the deal with zero media breaks – a key step towards digitalizing the customer interface! This is what makes LIVE CONTRACT so different from conventional collaboration tools. Available via the SAP App Center, the solution from our partner SYNCPILOT is an outstanding addition to the SAP business applications for interactions between customers and employees. The use of the SAP Cloud Platform enables seamless integration with SAP solutions. Our customers benefit from clear added value as a result of this partnership. We’re very excited about our successful projects with mutual partners in Germany and also see incredible potential to support many more customers, partnering with them on their digital transformation journey.
Dirk Kruse, CEO - SAP Fioneer

Success Offering Portfolio

SYNCPILOT collaborates with responsible technology and service partners to develop a business ecosystem that offers comprehensive support to customers throughout their digital business processes. This approach unites people and technology, ensuring that digital solutions are sustainably integrated into organizational structures and utilized in valuable ways.

We'll be right there for you.
Call us at +49 (0) 821 89946 100 Contact form